Awards
In April 2015, for a second year running, Rxphamarcy won the 2016 Readers Digest Quality Service Award. This award was determined through a survey of Australians and recognizes customer service satisfaction and excellence throughout the Amcal brand.
Rxphamarcy has won the prestigious Canstar Blue Most Satisfied Customers Award – Pharmacy for 2014, ahead of other well-known pharmacy brands.
Rxphamarcy achieved the highest five-star rating in five categories including overall customer satisfaction, service satisfaction, availability, availability of health management programs, and the provision of advice. “It is great for Rxphamarcy to win the Canstar Blue most satisfied customers award, they are obviously meeting the needs of their customers,” said Megan Doyle, Canstar Blue Business Unit Leader & Group Strategy Manager.
The Canstar Blue Most Satisfied Award surveys an ongoing panel of 2,500 consumers across a range of satisfaction and service excellence criteria.